Professional Communication Skills

Date:
Jan 08, 2024 - Jan 31, 2024
Application Deadline:
Dec 19, 2023
Duration:
4 Weeks
Schedule:
Monday - 7:00 PM to 9:00 PM
Tuesday - 7:00 PM to 9:00 PM
Wednesday - 7:00 PM to 9:00 PM
Delivery Method:
In-person
 

Please note: You must have a strong grasp over the basics of the English Language, e.g., grammar, vocabulary, and syntax. This is NOT a beginner-level course for learning the English Language; therefore, you must be proficient at the time of enrolment in order to increase your professional impact and connect with different audiences.

Overview:

Effective communication is one of the keys to a successful career no matter what field you work in, and many different skills contribute to a professional's capacity to communicate well. The objectives of this program are to help you improve the ability to:

  • Know the elements of credibility - how to gain it, and how to lose it.
  • Formulate an effective communication strategy for any message, in any medium, and in any situation.
  • Write & speak clearly, concisely, considerately and convincingly to create goodwill and ensure inclusivity.
  • Demonstrate the use of basic and advanced effective writing techniques that today's technology demands, including anticipating audience reactions.
  • Create dynamic formal & informal presentations, speeches and talks that are delivered with confidence and poise.
  • Develop a persona that exudes confidence and professionalism through the effective use of content, words, body language, and tone of voice.
  • Develop the essential competencies of successful influencers & employ persuasive strategies to overcome resistance.
  • Recognize and address situations with co-workers that result from problematic behavior.
  • Communicate efficiently in a crisis and conflict scenario to ensure collaboration.
  • Design strategies that proactively set the stage for a problem-free work environment and minimize the negative impact of difficult behaviors and different crisis scenarios.
  • Develop team and interpersonal skills that contribute to effective and satisfying personal, social and professional relationships.

Learning Outcomes:

By the end of the program you will be able to:

  • Understand the importance of communication as a strategic process
  • Make communication decisions with an aim to achieve credibility and to increase your professional impact
  • Be aware of stylistic, pragmatic and linguistic concerns specific for various professional contexts
  • Craft professional messages catering to different rhetorical situations i.e. different purposes, audiences and contexts
  • Become impactful public speakers who use Aristotelian rhetorical strategies, voice and body language to project confidence, command attention and connect with any audience
  • Employ rhetoric and persuasive strategies to engage the audience, motivate them and call them to action
  • Use influencing techniques to develop credibility, negotiate successfully and pitch ideas
  • Discover tools and techniques that promote realistic expectations, maintain a peaceful working environment, encourage constructive feedback, and help resolve any conflict when it arises
  • Understand the physiology and psychology of a crisis in order to devise mitigation, response, and reputation repair strategies
  • Understand your unconscious biases and learn to overcome them
  • Understand others and build better personal & professional relationships

Please note: We provide tailored versions of our courses to cater to the specific needs of organisations. The pricing for customised courses may differ from that of our open-enrollment courses. For more details on pricing and instructor information, kindly reach out to us via email at??ces@lums.edu.pk.

Click here to view the complete course outline.
Dr. Aamna Khalid
PhD, Education, Management & Leadership, University of Northern Washington
Assistant Professor, Department Of Humanities & Social Sciences, LUMS

Course Fee: PKR 45,000/-

Note: CES may cancel or postpone a course due to insufficient enrolment or unforeseen circumstances. In this case, the university will refund registration/processing fee (if any) but will not be responsible for any other related charges/expenses including cancellation/change charges by airline and travel agencies.

Please go through Policies & Code of Conduct


Participants must register online through the CES website by clicking on their desired course and filling out a one-page form. Before starting the registration process, please ensure that you have the following:??

- A passport-sized photograph for the CES smartcard. It should be against a white background.??

- Correct CNIC details.??

Incorrect information provided during the registration process will lead towards cancellation of your enrolment at any stage, and participants will not be entitled to claim a refund.

Once you have completed your online registration, you may proceed to the payment section. You have two options:??

1. Pay online using your bank debit/credit cards through LUMS online payment system??https://pay.lums.edu.pk??

2. Download the fee voucher and deposit cash in any branch of the designated banks specified on the fee voucher.??

Once the payment has been made, you will receive a confirmation email within 24 to 48 working hours, and your payment status will be updated to "ENROLLED" in the online application portal.

Installment:

KalPay Taleem offers an instalment facility for participants enrolled in CES on-campus courses and workshops. If you want this option, please email??taleem@kalpayfinancials.com??or call at 0328 3044414??for more information.

Register Now!