Course Overview:

This capacity-building programme is designed for managers who want to develop the practical knowledge, skills, and mindset required to lead people and deliver results effectively.

The course addresses the full range of challenges a front-line manager faces: understanding their role and identity as a leader, building and motivating a team, managing performance under pressure, aligning their team to organisational goals, making sound decisions, and leading through change. Three areas often missing from basic management training emotional intelligence, leadership and team-building, and change management have been added to give participants a more complete and modern management toolkit.

The course progresses logically: it begins with who a manager is and how they lead, moves through the core management disciplines of goals, time, and problem solving, and concludes with the interpersonal and communication skills that tie everything together. Each session combines frameworks and concepts with practical exercises, case discussions, and personal reflection ensuring participants leave with tools they can apply immediately in their day-to-day roles.

Learning Outcomes:

By the end of this course, the students should be able to:

• Understand their role and responsibilities as a front-line manager and the transition from individual contributor to people leader.

• Apply core leadership styles and team-building practices to build cohesive, high-performing teams.

• Develop emotional intelligence to manage themselves and their relationships with team members more effectively.

• Use systems thinking to diagnose performance gaps and improve individual, team, and organisational productivity.

• Manage performance under pressure and apply practical stress-management techniques to themselves and their teams.

• Align personal vision and purpose with corporate goals and help team members find meaning in organisational direction.

• Set SMART goals and objectives, cascade them effectively, and conduct productive performance conversations.

• Organise and plan their time effectively and use delegation as a tool for team development.

• Apply structured problem-solving and decision-making processes to workplace challenges.

• Lead teams through change, manage resistance, and sustain new ways of working.

• Apply basic project management tools to plan, execute, and close work initiatives.

• Communicate effectively, build interpersonal relationships, and develop professional networks.

Course Outline

Sajjad Leghari

He is a C-suite business leader with 25+ years of General Management, Strategy, Operations, Sales, and Marketing leadership across FMCG, consumer goods, Telecom & and EdTech including senior roles at Nestle, Danone, Fonterra, Nokia, and BAT, spanning Pakistan and 77 markets across the Middle East, Africa, and CIS. A LUMS MBA and CEO of Growth Cloud Consulting, he has led organisational turnarounds, built commercial teams from scratch, and trained managers at leading organisations ??? bringing real-world management experience, not just theory, into the classroom.

Application Process:

Participants must register online through the CES website by clicking on their desired course and filling out a one-page form. Before starting the registration process, please ensure that you have the following:

- A passport-sized photograph for the CES smartcard. It should be against a white background.

- Correct CNIC details.

Incorrect information provided during the registration process will lead towards cancellation of your enrolment at any stage, and participants will not be entitled to claim a refund.

Once you have completed your online registration, you may proceed to the payment section. You have two options:

1. Pay online using your bank debit/credit cards through LUMS online payment system https://pay.lums.edu.pk

2. Download the fee voucher and deposit cash in any branch of the designated banks specified on the fee voucher.

Once the payment has been made, you will receive a confirmation email within 24 to 48 working hours, and your payment status will be updated to "ENROLLED" in the online application portal.

Installment:

KalPay Taleem offers monthly installments for all CES on-campus courses and workshop fees. For more details, contact via WhatsApp at 0328 3044414 (working hours - 9:30 AM to 6:00 PM), or visit taleem.portal.kalpayfinancials.com/sign-up to apply!

Note: CES may cancel or postpone a course due to insufficient enrolment or unforeseen circumstances. In this case, the university will refund registration/processing fee (if any) but will not be responsible for any other related charges/expenses including cancellation/change charges by airline and travel agencies.

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